Arrival & Check In
Upon arrival at the practice please make sure your pet is under your control, either by using a leash or pet carrier before exiting your vehicle. Once inside you will be greeted by our Client Care Specialist at the front desk who will then collect some information in order to locate your appointment. Your pet’s weight will be taken, any medical records you have will be collected and you will be asked to have a seat. A technician will be with you shortly!
Your Pet’s Exam
A technician will escort you into an exam room and a brief history will be taken on your pet. Please let our technician know of any concerns or questions you may have for the doctor. This technician will be with your pet through the entire visit to help make them more comfortable. If you have brought any samples (ex; fecal sample) please provide them to the technician.
After reviewing your pets history, your Veterinarian will enter the room to conduct their examination. A physical exam will be performed and follow up questions will be asked to address any concerns you may have.
During this process the doctor will convey their recommendations and work with you to create a treatment plan tailored specific to your pet’s needs.
Diagnostics / Treatment / Services
Once you and the veterinarian have developed a treatment plan, our technician will assist and carry out the doctor’s recommendations. Most services are done in the room while you are present, however there may be some instances where our tech will take your pet into our treatment area. Don’t worry though, your pet’s technician will be with them the whole time.
Completion of Your Pet’s Exam
After completing all the doctors orders, gathering any medications or products to go home and invoicing your visit, the tech will discharge your pet. At this time the tech will explain all the services provided, clarify medication/diet instructions, review any follow up recommendations from the doctor as well as answer any questions you may have.